Instant SMS Follow-Up
Never Lose a Customer to a Missed Call Again
When you miss a call, we follow up by SMS, answer common questions, and escalate the rest with a clear summary for your team.
Most businesses lose the moment. We capture it.
What happens when someone calls and you can’t pick up?
The call drops. The conversation doesn’t.
We text back instantly
We handle the basics
We send your team the follow-up, clean and ready
- No Login
- No App
- No New Systems
“It feels like we finally have a clean system for missed calls. Everything is captured, nothing gets forgotten, and the handover to our team is always clear.”
Kristina, Founder & CEO
Trusted by Businesses Across Denmark
Instant SMS Follow-Up for Missed Calls
Based in Denmark, we help businesses respond instantly when they can’t pick up the phone.
We text callers automatically, answer common questions, and send clear summaries when follow-up is needed, so no opportunity is lost and no extra work is added.
No app. No login. Works with your existing number.
Exceptional 4.8 rating
Why Choose GetXM?
Never Let Enquiries Go Unanswered
GetXM makes sure every caller gets a response, even when you’re busy or closed.
We handle simple questions automatically and pass the rest to your team as clear, ready-to-act summaries. No apps. No extra work. Just better follow-up.
Effortless Setup
We handle the setup from start to finish, so you can go live quickly without extra work.
Customized for You
We use your opening hours, services, and key info to reply accurately and keep follow-ups consistent.
Better Follow-Ups
Instant SMS replies that handle the basics and keep customers engaged.
Actionable Summaries
Clear handovers that tell your team what happened and what to do next.
How it works
Smarter Follow-Up in 3 Simple Steps
We follow up by SMS, answer common questions, and deliver clean summaries when action is needed.
Ready to See GetXM in Action?
Book a free demo and see how GetXM turns unanswered calls into instant replies and clear follow-ups, without changing how you work.
Curious About Pricing?
Simple, transparent pricing based on usage. No per-call surprises. See what fits your business.
Let's get in touch
Want to see how GetXM handles missed calls?
We will show you how instant SMS follow-up keeps customers engaged and sends your team clear next steps when follow-up is needed.
No commitments.
Just a quick walkthrough of how GetXM turns unanswered calls into replies and ready-to-act summaries.
Rated 4.8 ★ by businesses like yours.
Get Your Free Demo of GetXM
See how GetXM follows up instantly when you cannot pick up, answers common questions by SMS, and escalates the rest with a clear summary for your team.
We respect your privacy. Your information is secure and won’t be shared.
FAQs
Got Questions? We’ve Got Answers
GetXM makes sure no customer is ignored when you miss a call.
When someone calls and you can’t pick up, GetXM instantly sends an SMS on your behalf. It answers simple questions using your own information and only involves your team when follow-up is actually needed.
Instead of missed calls, voicemail, or manual callbacks, you get:
Customers helped immediately
Fewer interruptions for your team
Clear, actionable summaries when human follow-up matters
GetXM is built for any business where missed calls can mean lost customers, including:
Clinics and Practices: Follow up instantly when you are with a patient, answer common questions, and capture callback details.
Service Businesses: Keep enquiries moving during jobs, meetings, or peak hours, and receive clear summaries to call back fast.
Sales Teams and Lead-Driven Businesses: Reply immediately, qualify the enquiry, and avoid losing warm leads.
Small Businesses with Busy Phones: Stay responsive without adding staff, apps, or extra workflow.
Whether you are small or scaling, GetXM helps you respond faster and keep customers engaged when you cannot pick up the phone.
GetXM handles the repetitive, time-consuming questions customers ask every day, such as:
Opening hours
Prices and services
Availability (“Are you open Saturday?”)
Basic product or treatment questions
Answers are always based on your own information, not generic replies.
After answering, GetXM simply asks if the customer would like to be contacted so nothing is lost.
GetXM steps aside.
If a customer asks for a callback or needs human help, GetXM collects only what’s needed and sends your team a clean summary by email:
Name
Phone number
What the enquiry is about
When they called
Any questions already handled
Your team calls back when it suits them — fully informed and in control.
Voicemail is passive. GetXM is proactive.
Most customers don’t leave voicemails and many never call back.
GetXM responds instantly, keeps the conversation alive, and either:
Solves the issue right away, or
Turns it into a structured callback your team can act on
No chasing messages. No guessing what the customer wanted.
Most businesses are live within a few days. We collect your opening hours, services, and common questions, then set up the SMS follow-up and handover rules for you. Once call forwarding is enabled, you are ready to go.
No.
There’s no dashboard to learn and no software to manage.
You keep your existing phone number and simply enable call forwarding when you’re busy or closed.
We handle everything behind the scenes.
Yes.
GetXM is fully GDPR compliant and designed with data protection in mind.
We only use the information needed to provide the service and never reuse your data for anything else.
Your customer data stays secure, confidential, and under your control.
We offer flexible pricing plans to suit businesses of all sizes. Whether you’re just starting out or scaling up, there’s an option that fits your needs. See our Pricing and Plans